Cisco Systems, Inc L1516A Cisco SMARTnet

Cisco SMARTnet

by Cisco Systems, Inc


Product Information

Manufacturer Part Number: L1516A

Shipping Weight: 0.8 lbs


Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Product Details

Product Type: Service

Service Availability Days: 7

Service Availability Hours: 24

Provided Support: Web Knowledge Base Access

Service Type: Maintenance

Service Location: On-site

Service Main Type: Maintenance

Service Sub Type: Physical

Service Characteristic: Parts & Labor

Service Response Time: 4 Hour

Manufacturer Website Address:

Product Supported:

  • SW-KEY-IVR12: Cisco 12 port IVR SW Key
  • Service Availability: 24 x 7

    Service Details:

  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
  • Service Duration: 1 Year

    Service Name: SMARTnet

    Service Description: 24x7x4