Product Information
Manufacturer Part Number: 36012
Shipping Weight: 3.3 lbs
Description
If the availability of your rackmount network storage equipment is critical to your business, upgrade your base service with an Iomega service plan. It ensures 24x7 access to Iomega's technical experts and next-day onsite hardware service.
Product Details
Product Type: Service
Service Availability Days: 7
Service Availability Hours: 24
Provided Support: Repair
Service Type: Maintenance
Service Location: On-site
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts & Labor
Manufacturer Website Address: www.iomega.com
Product Supported:
Iomega StorCenter Rackmount Server Class:
- ix12-2TB
- px12-2TB
Service Details:
- Iomega technical experts will quickly identify the cause of the problem and provide a solution
- Service Plan Technical Support: Phone and email - 24x7 (after hours in English) with priority routing
- If Iomega determines that your product requires hardware replacements we will dispatch a service provider to repair or replace the affected hardware
- 4-hour service covers the strategic parts kit
- Replacement hard disk drive with HDD tray
- Replacement power supply
- Spare Fan
Service Duration: 5 Year
Service Name: Premium Service Plan - Extended Service
Service Description: 24x7x4 Hour