Cisco Systems, Inc 12A7940 Cisco SMARTnet

Cisco SMARTnet

by Cisco Systems, Inc





Discontinued

Product Information

Manufacturer Part Number: 12A7940

Shipping Weight: 4.75 lbs

Description

Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.

Product Details

Product Type: Service

Service Availability Days: 7

Service Availability Hours: 24

Provided Support: Web Knowledge Base Access

Service Type: Maintenance

Service Location: On-site

Service Main Type: Maintenance

Service Sub Type: Physical

Service Characteristic: Parts & Labor

Service Response Time: 4 Hour

Manufacturer Website Address: www.cisco.com

Product Supported:

  • CSS-11801-DC-RF: Cisco CSS-11801-DC REFURBISHED
  • CSS-11801-DC: Cisco CSS 11801, (1) SFM2, (1) SCM, (1) IDM-HD, (1) DC
  • Service Availability: 24 x 7

    Service Details:

  • Software support includes maintenance, minor and major updates for your licensed feature set
  • Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
  • The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
  • Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
  • Service Duration: 1 Year

    Service Name: SMARTnet

    Service Description: 24x7x4