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Ricoh Company, Ltd 003899MIU Ricoh Advanced Exchange

Ricoh Advanced Exchange

by Ricoh Company, Ltd


Product Information

Manufacturer Part Number: 003899MIU

Shipping Weight: 1.0 lbs


Extended warranties help protect your investment and assure you that the Ricoh Customer Support center and Service Representative staff will be available to you for multiple years.

Product Details

Product Type: Service

Service Availability Days: 5

Service Availability Hours: 12

Provided Support: Phone Support

Service Type: Replacement

Service Main Type: Replacement

Service Sub Type: Electronic and Physical

Service Characteristic: Parts & Labor

Service Response Time: 24 Hour

Manufacturer Website Address: www.ricoh-usa.com

Product Supported:

  • Is800c
  • Service Availability: 12 x 5

    Service Details:

    Ricoh Customer Technical Support Center:
    The Ricoh Customer Support Center (800-Ricoh-38) is a dedicated support center for customers seeking warranty support for devices purchased through the IT distribution channel. Hours of operation are Monday - Friday from 8 AM to 8 PM EST. Ricoh will assist the caller and will validate support entitlement by serial number for devices requiring On-Site service. Additionally, frequently asked questions are available online at www.ricoh-usa.com/support/knowledgebase.asp.

    Advanced Exchange:
    For those products that offer Advance Exchange as a Standard Warranty, the Ricoh Customer Support Center will attempt to diagnose and resolve technical defects via telephone. If the Ricoh Customer Support Center determines that the repair cannot be accomplished over the telephone, a like replacement product will be shipped at no charge within 24 hours. The original unit must be returned in accordance with the instructions provided inside the replacement product carton.

    Service Duration: 2 Year

    Service Name: Advanced Exchange

    Service Description: 12x5x24 Hour