Product Information
Manufacturer Part Number: 003355MIU
Shipping Weight: 0.1 lbs
Description
Extended warranties help protect your investment and assure you that the Ricoh Customer Support center and Service Representative staff will be available to you for multiple years.
Product Details
Product Type: Service
Service Availability Days: 5
Service Availability Hours: 12
Provided Support: Phone Support
Service Type: Maintenance
Service Location: On-site
Service Main Type: Maintenance
Service Sub Type: Electronic and Physical
Service Characteristic: Parts & Labor
Manufacturer Website Address: www.ricoh-usa.com
Product Supported:
Service Availability: 12 x 5
Service Details:
Ricoh Customer Technical Support Center:
The Ricoh Customer Support Center (800-Ricoh-38) is a dedicated support center for customers seeking warranty support for devices purchased through the IT distribution channel. Hours of operation are Monday - Friday from 8 AM to 8 PM EST. Ricoh will assist the caller and will validate support entitlement by serial number for devices requiring On-Site service. Additionally, frequently asked questions are available online at www.ricoh-usa.com/support/knowledgebase.asp.
On-Site Extended Warranty:
A Ricoh Service Representative will be dispatched to perform on-site service during the warranty period if initial diagnosis and resolution efforts by the Ricoh Customer Support Center fail to resolve the issue.
Service Duration: 2 Year
Service Name: Service/Support - Extended Warranty
Service Description: 12x5